William Bridge is an IT Support Specialist based in Sacramento, California, known for his calm, practical approach to solving complex tech issues. Born and raised in midtown Sacramento, William’s passion for computers started early—rebuilding hand-me-down machines and teaching friends how to recover lost files long before he had formal training. He earned his A.A. in Information Technology from Sacramento City College and his B.S. in Information Systems from California State University, Sacramento, along with certifications including CompTIA A+, Network+, and Microsoft 365 Certified: Fundamentals. His career has taken him from small business IT to healthcare and now the nonprofit sector, where he manages user support, cloud migrations, and software rollouts. William’s reputation for clarity, patience, and reliability has made him the go-to problem solver wherever he works.